Terms of Service
Terms & Conditions
Last updated: October 2, 2017
Reports from Consumers is operated by bloks.net, mailing address:
PO Box 55021
Virginia Beach, VA 23471
In this document, we may refer to Reports from Consumers, reportsfromconsumers.com, as any of the following: "Us", "We", "Reports from Consumers", and "RFC".
In this document, we will also refer to any and all current, past, future or potential users of Reports from Consumers, no matter the capacity of use, as any of the following: "You", "Your", "User", "Users".
"Content" refers to text, images, photos, audio, video, location data, and all other forms of data or communication. "Your Content" means Content that you submit or transmit to, through, or in connection with the Site, such as ratings, reviews, compliments, messages, and information that you publicly display or displayed in your account profile. "User Content" means Content that us-ers submit or transmit to, through, or in connection with the Site. "Third Party Content" means Content that originates from parties other than Reports from Consumers or its users, which is made available in connection with the Site. "Site Content" means all of the Content that is made available in connection with the Site, including Your Content, User Content, and Third Party Content.
2. Legal Agreement
Persons who are under 14 years old may not register for Reports from Consumers. By registering with Reports from Consumers, you represent and warrant that you are at least 14 years old.
You agree and accept the above and the following:
3. User Accounts
You must create an account and provide certain information about yourself in order to use some of the features that are offered through the Site. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You may not authorize others to use your user identification and password and you may not assign or otherwise transfer your account to any person or entity. We reserve the right to close your account at any time for any or no reason.
Your account is for your personal, non-commercial use only. In creating it, we ask that you provide complete and accurate information about yourself to bolster your credibility as a contributor to the Site. You may not impersonate someone else (e.g., adopt the identity of a celebrity or your next-door neighbor), create or use an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts.
You may not use an account to represent a company. Businesses are encouraged to create and register a bloks.net account with Reports from Consumers to handle customer service interactions with the authors of complaints posted on Reports from Consumers, but may not do so using a regular user account.
a) By posting information on Reports from Consumers, you warrant and represent that the information is truthful and accurate.
b) You certify that your post is based upon your own experience and is your genuine opinion of the product, service, person, or business and that you have not been offered any incentive or payment to write this review.
c) You will not post more than once regarding the same person/business that relates to the same issue. Any new or additional information that you have shall be filed as an Update or Rebuttal/Comment to the post.
d) You will not post any defamatory or illegal material or any material that infringes or violates another party's intellectual property rights.
e) You will not post on Reports from Consumers with the sole intention to harass or bully any particular individual, including, but not limited to content that may be perceived as cyberharassment, cyber-stalking, cyberbullying or an unclassified form of a "revenge post".
f) You will use Reports from Consumers in a manner consistent with any and all applicable laws and regulations.
g) You will not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining prior written consent of the owner of such proprietary rights except as otherwise permitted by law.
h) You will not take any action or assist, encourage, induce, or request that anyone else take any action which may impair or negatively affect the visibility or ranking of Reports from Consumers pages in search engines such as Google, Bing, Yahoo! or the like.
j) You will not upload, or cause to be uploaded, viruses or other similar malicious code.
k) You will not do, or aid anyone else in doing, anything that could be disable, overburden, or impair the proper working of Reports from Consumers, such as a denial of service (DDOS) attack.
While we do not and cannot conduct an in-depth detailed review of every message posted by users of the Service, and are not responsible for any content of these messages, we reserve the right, but are not obligated, to delete or remove any content (up to and including the name of the person or business that you complain about) in any post that contains information that may be perceived by Reports from Consumers as any of the following:
a) Profanity (i.e. strong or vulgar language or content);
c) Hate speech or the like;
d) Obvious instances of pure harassment or bullying;
e) Threats of physical violence or damage to property;
f) Images or information relating to minor children (e.g., pictures that contain images of minor children should be modified to exclude the child/children prior to uploading to the website);
g) Private personal information including, but not limited to:
1)national identification numbers (e.g. U.S. Social Security Number);
2) credit card numbers or related information;
3) bank account numbers;
4) account passwords;
5) full birthdates (e.g. MM/DD/YYYY);
6) home addresses of individuals unless the home is used for business purposes;
7) images of child/obscene pornography;
8) images that contain signatures (e.g., signatures on letters or contracts should be modified to exclude the signature prior to uploading to the website);
9) unsubstantiated allegations of serious criminal acts (Reports with such content may be flagged for additional review/information, without notice, and be the cause of delay in posting or the posting being rejected altogether); and
10) commercial advertisements, link building, and the like. (If you want to advertise on Reports from Consumers, e-mail Editor@Reports from Consumers.com with "ADVERTISING REQUEST FOR COMPANY NAME").
We reserve the right, at our sole discretion, and without notice, to reject entire messages submit by users of the service for failure to conform to any of the Terms stated herein. We also reserve the right, at our sole discretion, to update posts with Editorial Notes/Comments by Reports from Consumers that explain why certain action was taken, to inform viewers of our policies, and/or provide our opinion about a situation, etc. Placement/location of such Editorial Notes/Comments is at our sole discretion. Editorial Notes/Comments by Reports from Consumers will usually, but not always, be written in bold and signed "-Reports from Consumers".
Although we reserve the right to make exceptions from our own policies at any time and for any reason, content removal will generally comply with the standards described within these Terms. Nothing within these Terms may be construed as a promise to remove any content.
Opinions, advice, statements, offers, or other information or content made available through Reports from Consumers are those of their respective authors and not of Reports from Consumers, and should not necessarily be relied upon. Such authors are solely responsible for the accuracy of such content.
Reports from Consumers does not guarantee the accuracy, completeness, or usefulness of any information on Reports from Consumers and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made. Under no circumstances will Reports from Consumers be responsible for any loss or damage resulting from anyone's reliance on information or other content posted on Reports from Consumers.
User Content (including any that may have been created by users employed or contracted by Reports from Consumers) does not necessarily reflect the opinion of Reports from Consumers. We reserve the right to re-move, screen, edit, or reinstate User Content from time to time at our sole discretion for any reason or no reason, and without notice to you. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Con-tent.
6. Dispute Resolution
7. Right To Use Content
We may use Your Content in a number of different ways, including publicly displaying it, refor-matting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us worldwide, perpetual, non-exclusive, royalty-free, assignable, sublicensable, transferable rights to use Your Content for any purpose. Please note that you also irrevocably grant the users of the Site and any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, against Reports from Consumers and its users any claims and assertions of moral rights or attribution with respect to Your Content. By "use" we mean use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyze, commercialize, and prepare derivative works of Your Content. Reports from Consumers and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.
Reports from Consumers is under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion.
You agree not to, and will not assist, encourage, or enable others to use the Site to:
a) Violate our Content Guidelines, for example, by writing a fake or defamatory review, trading reviews with other businesses, or compensating someone or being compensated to write or re-move a review;
b) Violate any third party's rights, including any breach of confidence, copyright, trademark, pa-tent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
c) Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
d) Promote a person, business, or other commercial venture or event, or otherwise use the Site for commercial purposes, except if expressly permitted by Reports from Consumers;
e) Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Site's search results or any third party website;
f) Solicit personal information from minors, or submit or transmit pornography; or
g) Violate any applicable law.
h) You also agree not to, and will not assist, encourage, or enable others to:
1. Violate the Terms;
2. Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site or Site Content (other than Your Content), except as expressly authorized by Reports from Consumers;
3. Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Site or any Site Content;
4. Reverse engineer any portion of the Site;
5. Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Site or on any materials printed or copied from the Site;
6. Record, process, or mine information about other users;
7. Access, retrieve or index any portion of the Site for purposes of constructing or populating a searchable database of business reviews;
8. Reformat or frame any portion of the Site;
9. Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Reports from Consumers's technology infrastructure or otherwise make excessive traffic demands of the Site;
10. Attempt to gain unauthorized access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means;
11. Use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses");
12. Use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site;
13. Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; or
14. Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.
You will defend, indemnify, and hold harmless Reports from Consumers, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of Reports from Consumers, including, but not limited to, any breach by you of the Terms of this Agreement. Reports from Consumers SHALL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR LOST PROFITS, LOSS OF BUSINESS, SPECIAL, INDI-RECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, EVEN IF A PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Reports from Consumers'S TOTAL LIABILITY, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM UNDER THIS AGREEMENT, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO Reports from Consumers IN THE MONTH IN WHICH A CLAIM GIVING RISE TO LIABILITY HEREUNDER OCCURS. THE PROVISIONS OF THIS SECTION SHALL BE IN EFFECT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
10. Removal of Information at User's Request
Reports from Consumers holds a permanent record of posts, including disputes which have been fully re-solved. In order to maintain a complete record, information posted on Reports from Consumers, subject to the Terms outlined herein, might not be removed. By posting information on Reports from Consumers, you understand and agree that the material you post will become part of Reports from Consumers permanent record and might not be removed even at your request.
Should the Author of a post want his or her post removed, for any reason, they must email support@Reports from Consumers.com directly from the email address they created their Reports from Consumers account with. Their email should include a PDF attachment of a notarized document proving they are the author of the post. Please note, there is a $250 fee (per webpage) for each takedown request for Web Server and Maintenance services rendered. This fee can be paid to info@Reports from Consumers.com via PayPal.
11. Proprietary Rights/Grant of Exclusive Rights
By posting information or content to any public area of www.Reports from Consumers.com, you automatically grant, and you represent and warrant that you have the right to grant, to Reports from Consumers an irrevocable, perpetual, fully-paid, worldwide exclusive license to use, copy, perform, display and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.
12. Independent Parties
Nothing in this Agreement shall create an employer-employee, partner, joint venturer or agent relationship between Reports from Consumers and you.
13. Disclosure of Information
Notwithstanding the foregoing, from time to time, Reports from Consumers may receive subpoenas seeking the identity of an Reports from Consumers user. You understand and agree that Reports from Consumers may or may not use discretion to object to the disclosure of information. In the event Reports from Consumers does not object to the disclosure, it may forward a copy of the subpoena to you at the email address you provided in your account registration so that you may take action on your own behalf. In the event you fail to respond to our e-mail and/or you otherwise fail to timely object to the subpoena or make other arrangements with the requesting party, Reports from Consumers may, without notice, comply with the subpoena which may disclose your identity without incurring any liability to you.
Although, you are legally entitled to publish your comments anonymously, at the discretion of Reports from Consumers, the personally identifying information of any user who is found to have posted numerous complaints about the same company and/or individual using different pseudonyms (be it through the same account or multiple accounts) or has made a post that is perceived by Reports from Consumers to be acting with malice intent by posting in violation of the Terms set forth herein, may lose the confidential protections afforded by this section.
In its sole discretion, Reports from Consumers may also disclose your identity to any federal, state, or local law enforcement agency (including federal and state attorneys general) for the limited purpose of allowing such agencies to contact potential victims of consumer fraud and/or investigate other unlawful acts.
You further agree and understand that in order to facilitate the resolution of complaints; Reports from Consumers may disclose your identity to any person(s) or company who joins our bloks.net or other paid programs that promote dispute resolution. Disclosures made under this section shall be limited only to posts submitted on or after the date the company joins our program(s) and shall only occur where the company has agreed not to sue you and has agreed to waive any/all claims it may have it against you based on any Reports you have posted on Reports from Consumers.
You further agree to release and hold Reports from Consumers harmless from any claims that Reports from Consumers dis-closed your identity pursuant to these Terms and conditions.
14. Disclaimer of Warranties
Reports from Consumers MAKES NO WARRANTY, EXPRESS, IMPLIED OR STATUTORY, WITH RE-SPECT TO THE SERVICES PROVIDED HEREUNDER, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF RELIABILITY, USEFULNESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, OR THOSE ARISING FROM THE COURSE OF PERFORMANCE, DEALING, USAGE OR TRADE. By agreeing to these Terms of Service, you acknowledge that Reports from Consumers does not guarantee specific results whether stated, implied, or otherwise expected.
15. Refund Policy & Duration
Our Reports from Consumers and bloks.net programs have various features and packages that are paid per use features. By enrolling in any Reports from Consumers or bloks.net package that is fee based, you understand and accept that the monthly fees will be charged on a monthly basis using the payment form you put on file with us upon registration. These monthly charges stay in affect until you cancel your membership with us. After 30 days of using our services, no refunds will be granted. If you are not satisfied with our services and cancel within the first 30 days of signing up, we will refund your money - no questions asked.
17. Copyrights and Trademarks
All rights, title and interest (including all copyrights, trademarks and other intellectual property rights) in this Web Site belongs to bloks.net, Inc. All logos, images and text are © 2003-2017 bloks.net, Inc. All rights are reserved.